Complaints Process

Policy on Complaints and appeals 

If the authors disagree with the editorial decision on their manuscripts, they have a right to appeal. Authors who wish to appeal an editorial decision should contact the Editor-in-Chief of the  Journal of Rehabilitation in Civil Engineering. In such cases the Editor-in-Chief will review the manuscript, the editorial and peer reviewers' comments and gives his/her decision for accepting or rejecting a manuscript. Editor-in-Chief may, if so required, send the manuscript to a new handling editor for a fresh editorial review and to new reviewer for further peer reviewing. In such case, the final decision maker will be the Editorial board of the journal.

 
The procedure to make a complaint is easy. The complaint can be made by writing an e-mail. Please email to: civiljournal@semnan.ac.ir or rehabilitationcivil@gmail.com  All complaints will be acknowledged within three working days.